Customer Service Important factor in Restaurant Business
Good service starts from the beginning when a customer comes through the door. Nobody likes to be ignored and lots of people are uncomfortable waiting to be seated while standing fully ahead of the entire restaurant. If you’ve an outsized restaurant it makes good sense to possess a host or hostess greet diners and summon a server to point out them to their table.
Some standards may be is also could also be your own and a couple of could also be commonly employed by all restaurants, like serving meals at the same time to everyone at the table.
Your manager must supervise the staff. He or she also must be observant. By taking a glance round the area several times an hour problems that management might not remember of are often delivered to attention and solved.
A manager that sees a guest with an enormous amount of food left on their plate might have best to ask if everything is to the patron’s liking. many folks would rather not return after a bad experience instead of complaining to a manager. By being proactive a decent manager can recognize a situation and resolve it before it becomes a drag read more...